![]() ![]() Similar to GoToAssist, you can try it out free for 30 days by signing up on (opens in new tab). GoToMyPC only supports Windows and Mac machines. Unfortunately, it's not a free service, but the price per month is significantly lower than GoToAssist. You can't use it to access a friend's or family's machine, as it's for your personal files exclusively. ![]() GoToMyPCĪs a quick note, GoToMyPC works similarly to GoToAssist, however, it's for your own personal use, whether you need remote access to your work computer at the office or access to your personal computer at home. This is where some great free solutions come in for personal use. Only, it's a rather expensive to keep that up for charity work. I've personally found that it works well for fixing problems on a friend or family member's computer. GoToAssist isn't just for customers, though. Unfortunately, Google Chrome isn't listed as a supported browser on Citrix's website. Also, you and your client will need to run Internet Explorer, Firefox or Safari. Linux, Chrome OS, and other systems aren't supported. ![]() Keep in mind that GoToAssist will only work on Windows and Mac. You can begin fixing any problems your customer needs resolved. Once everything is set up, GoToAssist will ask for your client's permission for screen sharing, and if they agree, you now have access to their computer. ![]()
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